The Help screen answers questions about Chore Boss from our help articles, and connects you with our team when it can't.
How to open Help
- Tap the message icon at the top left of the Home tab, or
- Tap the Settings tab, then tap Help.
How to ask a question
- Open Help.
- Type your question in Ask a question, or tap one of the common topics.
- Read the answer.
Tap an article under Related articles to read it in full.
- Tap Helpful or Not helpful to tell us if the answer worked.
To start over with a different question, tap the new conversation icon at the top.
How to reach a person
- When an answer doesn't solve your problem, tap Talk to a person under it.
Your question is passed on so you don't have to type it again.
- You can also tap Contact us at the top of Help at any time.
Troubleshooting
- "You're offline. Connect to ask a question, or contact our team." Help needs an internet connection.
- "Help is busy right now. Please try again in a few minutes, or contact our team." Wait a few minutes, or tap Contact us.
- "Something went wrong getting an answer. Please try again, or contact our team." Ask again, or tap Contact us.