Team Chat lets everyone who helps with potty training share updates, questions and wins about a child in one place.
Open Team Chat
- For a child: open the child and tap the chat bubble at the top of the screen.
- For one activity: open the activity and tap the chat bubble at the top to talk about that entry.
Messages sent from an activity also appear in the child's Team Chat, with a link back to that activity.
Send a message
- Type in Type a message...
- Tap send.
Sending messages needs Premium, and you need to be signed in.
If the person who owns your team has Premium, everyone on the team can send messages.
Without Premium, you can still read the chat.
When a chat is empty, you see a sample conversation.
Tap Start the conversation to write the first message.
Who sees the chat
Everyone on your team who can see that child: the owner and the family members they invited.
If nobody else is on your team yet, invite someone first.
See How to invite family to help with potty training.
Unread messages and notifications
- A number on the chat bubble shows how many messages you haven't read.
Opening the chat marks them as read.
- On the dashboard, a red dot on a child's card means that child has unread messages.
- When you send a message, everyone else on the team gets a notification with your name, the child's name and your message.
They need to be signed in, with notifications for Potty Whiz allowed on their phone.
Copy, edit or delete a message
- Press and hold a message.
- Choose:
- Copy message to copy any message.
- Edit message to change one of your own messages, then tap Save.
- Delete message to remove one of your own messages.
You see "Are you sure you want to delete this message? This action cannot be undone."
Tap Yes.
You can only edit or delete messages you sent.
Troubleshooting
- "Upgrade to send messages"
Sending messages is part of Premium.
Members of a Premium team don't need their own subscription.
See Will users I invite into my account also need a subscription?
- "Sign in to send messages"
Sign in first.
See How to Sign In.
- My family didn't get a notification.
Check that they joined your team, are signed in, and allow notifications for Potty Whiz.
If you turned off their access to this child, they don't get notified about it.
- I don't see new messages.
Check your internet connection, then close and reopen the chat.
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