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Why am I not getting chore reminders?

Chore reminders go to the phone of the person who has to do the chore. Each phone uses the member profile selected on it to decide which reminders to show.

Who gets a chore reminder

A phone gets a reminder for a chore only when:

  • the chore has Set Reminder turned on, and
  • the member selected on that phone is in the chore's Assignments, and
  • for a rotating chore, it is that member's turn.

This means:

  • A parent's phone does not remind about a child's chores, unless the parent is also assigned.
  • A chore with no one assigned does not send a reminder to anyone.
  • A phone with no member selected gets no chore reminders.

To check who is selected on a phone, look at the name at the top of the Home tab. Tap it to choose a different member in Select Member.

How to turn on a reminder

  1. Open the chore and tap Edit.
  2. Turn on Set Reminder.
  3. Choose a time in Remind At.
  4. Tap Save.

The reminder arrives on the day the chore is due, at the time you chose. When the chore uses Repeats During the Day, there is one reminder for each time you added, and Remind At is not shown. The chore screen shows Reminder enabled when a reminder is on.

Alerts your family gets

When you are signed in, Chore Boss also sends these alerts to your family's phones:

  • A new chore: the phone with that member selected gets "You have been assigned to a chore".
  • A finished task: the other phones in the home get a message saying who completed which task.
  • A photo: the other phones get a message when someone adds a photo to a chore.
  • A flagged task: the other phones get a message when a Household Manager flags a task as incomplete.
  • A payout: the child's phone gets a message when their allowance is settled or their points are redeemed.
  • A family chat message: the other phones get the message.

These alerts also follow the member selected on each phone.

Troubleshooting

  • No reminders at all: make sure notifications for Chore Boss are allowed in your phone's settings.
  • No reminders on a child's phone: check that the child's profile is selected on that phone and that the child is assigned to the chore. Then open Chore Boss on that phone once, so it picks up the latest chores.
  • No reminder for a rotating chore: reminders only go to the member whose turn it is. See How to set up a rotating chore.
  • Reminders only arrive when the app is open (Android): in your phone's settings, turn off battery optimization for Chore Boss and allow it to run in the background.
  • No family alerts: alerts need everyone to be signed in. If you see "Your session has expired and data is not syncing. Please sign in again to resume syncing.", sign in again.

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