# Why my insights don't update

Automatic insights are made about once a day and need at least 5 new activities. Pull down on the Insights tab to check for a new one, and stay connected to the internet so activities sync.

If your insight looks the same as before, or you see an error when you tap **Generate**, check the points below.

## The automatic insight hasn't changed

- A new automatic insight is made about once a day.
- It needs at least 5 new activities since the last insight.
- Your first insight comes after a full day of logging.
- Pull down on the **Insights** tab to check for a new one.
- Your activities have to sync before they count, so open the app while connected to the internet.

## I tapped Generate but the tab looks the same

The **Insights** tab always shows the latest automatic insight.
An insight you make with **Generate** opens in **Insights History**.
Tap **History** to see it again.

## Error messages

- **"An insight for this date range already exists. Check history to view it."**
  You already made an insight for those dates.
  Open **History**, or choose different dates before you tap **Generate**.
- **"Log a few more activities to get insights."**
  The dates you chose have fewer than 5 activities.
  Choose a longer range or keep logging.
- **"Date range must not exceed ... days. Please select a shorter range."**
  Choose a shorter range.
- **"An error occurred while processing your insights. Please try again later."**
  Check your internet connection and try again in a few minutes.

## Without Premium

New insights are part of Premium.
If you see **Keep the insights coming**, you've had your free insight, and new ones need Premium.

Please share any feedback on your insights with us, using the faces and comment box under each insight.

---

Source: https://www.kidplay.tech/help/my-insights-do-not-refresh